Privacy Policy for Our Referral Website

Last updated: October 2026

This policy describes how Seriesgrey Heating & Air ("we" or "us") handles information when you browse seriesgrey.living, phone the number shown on the site, or send in a form. It is a general template and does not count as legal advice.

What We Collect From You

When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short note about your heating or cooling problem.

What Gets Collected Automatically

Our website may also record some details on its own. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, so we can check quality and handle billing.

Why We Use It

We use your information to:

• Match you with an independent HVAC provider in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• Learn how the website and phone lines get used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Seriesgrey Heating & Air is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners, so they can get in touch about it. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run our website and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Some laws, though, treat sharing with marketing partners as a "sale" or "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to see how visitors move around. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, fix or delete your personal information, or opt out of certain sharing. To make a request, email contact@seriesgrey.living. We may ask you to confirm who you are before acting on it.

Keeping Data Safe and How Long We Hold It

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We hold onto information only as long as the purposes above require, or as the law demands.

Children

This website is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Questions

If you have questions about this policy, email contact@seriesgrey.living.